Are you physically exhausted, checked out at work, or feeling like your performance is declining? You may be burned out. In this episode, Diana Hill talks with the world’s leading expert on occupational burnout, Dr. Christina Maslach, about 6 key mismatches that contribute to workplace burnout. Listen in to learn why you are burned out, and what you and your organization can do to help.

Listen and Learn:

• The research-based definition of workplace burnout
• Common signs you are burned out
• The role of autonomy and workplace flexibility in burnout
• How unfair workplaces create burnout
• How leaders can do a better job of rewarding their employees
• Why focusing on the individual is not enough
• Strategies to increase community at work
• How to revive your values and purpose at work

About Dr. Christina Maslach

Christina Maslach is the pioneer of research on job burnout, producing the standard assessment tool (the Maslach Burnout Inventory, MBI), award-winning articles, and several books (beginning with Burnout: The Cost of Caring, in 1982).  Her research achievements over the past five decades have led to multiple awards (from the National Academy of Sciences, Western Psychological Association, Society for Personality and Social Psychology, and others).  In addition, she has received awards for her outstanding teaching, including USA Professor of the Year in 1997.  She has been a Professor of Psychology at the University of California, Berkeley since 1971, having completed her doctoral degree at Stanford, and her college education at Harvard.  She is now a core researcher at the Healthy Workplaces Center, at UC-Berkeley, and resides in San Francisco.

Related Resources

• Download Your Daily Practice for this episode
• Find out what kind of Striver you are and get your free Skillful Striving Toolkit
• Learn more about Dr. Christina Maslach
• Get the Maslach Burnout Inventory
• Read The Burnout Challenge
• Research on the prevalence of physician burnout
• Listen to Diana’s conversation with Dr. Jud on Burnout
• Read Diana’s post on how to revive from parental burnout

Diana’s Events

• Reserve your spot in Diana’s Reset and Restore Retreat in Costa Rica in 2023!
• Sign up for Diana’s From Striving to Thriving Summit!
• See Diana at an upcoming event

Stay tuned for my next episode on YLIP when I do a solo episode about how to stay on track and psychologically flexible this holiday season.

Connecting With Diana

Thank you for listening to Your Life in Process! Subscribe to the podcast for free on Apple Podcasts, Spotify, Google Podcasts. If you have any questions or feedback you can contact Diana by email podcast at yourlifeinprocess dot com or leave Diana an audio message at (805) 457-2776. Follow Diana at YouTube, Instagram, LinkedIn, Facebook, and Diana’s website.

Thank you to the team Craig, Angela Stubbs, and Ashley Hiatt. Thank you to Benjamin Gould of Bell & Branch for your beautiful music.

Remember when you become psychologically flexible, you become free.

Episode Segments

• [00:00] Introduction
• [01:23] About Dr. Christina Maslach
• [02:48] What Is Occupational Burnout?
• [06:15] What is Burnout?
• [07:49] 3 Characteristics of Burnout
• [09:47] The Pickle Metaphor
• [11:27] 6 Core Burnout Mismatches
• [15:33] Workload Mismatch
• [16:12] Autonomy Mismatch
• [17:01] Reward Mismatch
• [18:52] Flexibility and Autonomy in the Workplace
• [23:07] Fairness Mismatch
• [27:42] Community Mismatch
• [38:31] Values Mismatch
• [53:58] Diana’s Summary
• [55:22] Your Daily Practice
• [58:12] Connect With The Podcast